Job Detail: Customer Service Representative - French Speakers

Customer Service Representative - French Speakers

Customer Service
  • Full-time
  • Junior
  • Lisbon, Portugal
  • French

Responsabilities:

  • Identify and assess customer's needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts
  • Provide appropriate solutions and alternatives within the time limits
  • Follow up to ensure resolution
  • Keep records of customer interactions , process customer accounts and le documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Requirements:

  • French Native Speaker
  • Track record of over-achieving quota
  • High school degree
  • Customer support experience
  • Customer orientation and ability to adapt/respond to dierent types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time efectively

Conditions:

  • Free annual ight to the homeland
  • Free Portuguese courses, water sports, soft trekking and much more
  • Flight tickets refunded after 9 months
  • Career Opportunity